Privacy Policy

Mariner Auction Marketplace Limited Privacy Policy

Effective: August 21, 2024

At Mariner Auction Marketplace Limited ("Mariner," "we," "us," or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our auction website, www.marinerauctions.com (the "Website"), and our services (the "Services"). Our goal is to be transparent about how we handle your data and to ensure you feel confident in how we protect your privacy.

A Note About Children

Our Services are intended for individuals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we've unintentionally gathered personal information from someone under 18, we’ll take steps to delete that information promptly. If you believe we might have any information from or about a child under 18, please contact us at privacy@marinerauctions.com so we can take appropriate action.

A Note to International Visitors

This Privacy Policy applies to those in Canada who use our Website and Services. By accessing the Website and sharing your data with us, you acknowledge that your personal information may be processed in countries outside of Canada, where privacy laws may differ. Rest assured, we handle your information with the utmost care, regardless of where it’s processed.

Your Consent

By using our Website or Services, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy. We do not sell customer lists or use your personal information for any purpose not disclosed here. You have the right to withdraw your consent at any time, though doing so may affect your ability to use certain features of our Website and Services.

What Information We Collect

We collect only the personal information we need to manage your account, provide our Services, maintain customer lists, respond to inquiries, and other legitimate business purposes. We take your privacy seriously and use reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

Personal Information includes data that can identify you, like your name, address, email, credit card information, and more. We collect this information when you register, communicate with us, use our Services, or make purchases. While providing this information is voluntary, certain features of our Website and Services may not be accessible without it.

Non-Personal Information refers to anonymous data, such as browser type or usage statistics. This information helps us understand how users interact with our Website, enabling us to improve our Services. Non-Personal Information is automatically collected and used for analytics and other legitimate purposes.

How We Use Your Information

We collect your information to:

  • Manage Your Account: When you register for our Services, we collect details like your name, email, and payment information to manage your account and provide the Services.

  • Process Transactions: We keep records of your transactions for billing, reporting, and other business purposes.

  • Send Notifications: We’ll notify you of important updates related to your use of our Services, such as changes to our policies.

  • Marketing Communications: If you choose to receive marketing communications, we’ll keep you informed about our latest products and services. You can opt out anytime by following the instructions in our emails or contacting us at privacy@marinerauctions.com.

  • Analyze Usage: We collect statistics about how our Services are used for internal analysis and to improve user experience.

Cookies and System Logs: We use cookies to track usage and traffic on our Website. Cookies are small text files stored on your device, helping us understand how users interact with our site. You can disable cookies in your browser settings, but doing so may limit your ability to use certain features.

IP Addresses: We log your IP address when you visit our Website. This information helps us enhance our Services, monitor for fraudulent activities, and for other legitimate purposes.

Third-Party Links: Our Website may contain links to third-party sites, which have their own privacy policies. We are not responsible for how these sites handle your information.

Sharing Your Information

We take precautions to safeguard your personal information and will not share it without your consent, except as described here:

  • Service Providers: We share your information with trusted third-party service providers who assist us in operating the Website and providing the Services. These providers may include payment processors, cloud services, analytics tools, and more. We ensure that these providers are bound by strict confidentiality agreements and only use your information for the purposes we’ve authorized.

  • Legal Requirements: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or prevent harm.

  • Business Transfers: If Mariner is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will ensure that your information continues to be protected as described in this Privacy Policy.

How We Protect Your Information

We use industry-standard security measures to protect your personal information during transmission and storage. This includes encryption and secure storage practices. However, no system is completely secure, so we encourage you to take precautions, such as safeguarding your passwords and avoiding sharing your account information.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Even after our relationship with you ends, we may retain certain information to prevent fraud, comply with legal obligations, or resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make any significant changes, we’ll notify you through the Website or by other means. Your continued use of our Website and Services after any changes take effect will constitute your acceptance of those changes.

Access and Correction

You have the right to access and correct the personal information we hold about you. If you’d like to review or update your information, please contact us at customerservice@marinerauctions.com. We’ll make reasonable efforts to accommodate your request, though there may be circumstances where we cannot fully comply, such as when the information is also relevant to another user.

Contact Us

Your privacy matters to us. If you have any questions, concerns, or suggestions about this Privacy Policy or how we handle your personal information, please reach out to us at customerservice@marinerauctions.com.